Safe & Secure

3–22-20

 

We’re committed to your security

 

Stay Informed and Healthy.

First and foremost we care about the health and well-being of our community, customers and co-workers and are closely monitoring the situation with guidance from the Centers for Disease Control (CDC) as well as our local county health departments.

 

Be Assured.

Please be assured that your financial security is a top priority for us. We are an exceptionally strong financial institution and we are working to mitigate any economic concerns you may have. Please be assured that your money is safe and sound with us. It’s important to remember that your money is insured by the Federal Deposit Insurance Corporation (FDIC) up to $250,000 for each depositor, per insured bank, for each account ownership category. Since 1933, no depositor has ever lost a penny of FDIC-insured funds. If you would like to discuss your coverage with a Personal Banker, please contact us at (800) 603-9342 and we would be happy to review your coverage with you.

 

FDIC Information:

 

Click here for guidelines regarding FDIC Insurance Protection

https://www.fdic.gov/consumers/consumer/information/fdiciorn.html

 

Click here for the latest FDIC Press Release related to the Coronavirus Pandemic

https://www.fdic.gov/news/news/press/2020/pr20032.html

 

Be Aware of Fraud Attempts.

Scammers look for opportunities to take advantage of the vulnerable, especially during times of emergencies or natural disasters. Be cautious of emails, texts, or social media posts that may be selling fake products or information about emerging coronavirus cases. Be vigilant and always call first before doing anything with your funds.

 

We’re Here to Help.

We understand that this rapidly-evolving situation poses unique challenges for everyone and may lead to a difficult financial situation for many. We’re here to help you navigate this difficult time. We’re working hard to make sure that, no matter what comes next, we can clearly communicate all of the options available for accessing your accounts and assure your financial well-being.

 

For loan customers that are experiencing a financial hardship we are ready and willing to work with you. Because every situation is different, we ask that you reach out to your Lender to determine how best we can help.  If you do not know who your lender is, please contact our Loan Servicing Department at (509) 888-6000.

 

Stay Connected.

During this time we encourage customers to take advantage of our online and mobile banking platforms for day to day banking transactions. These services allow you to view transactions, check account balances, transfer money, deposit checks, and make payments.

Do not hesitate to reach out to us at (800) 603-9342 Monday-Friday from 8 a.m. to 6 p.m. with any questions or concerns. We’ll work with you one-on-one to make sure your financial life is healthy and safe. Because this situation is evolving moment-by-moment we encourage you to regularly check our website for updates. We’re here to protect your financial life, so you can protect what you value most.