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Telephone Banking Instructions

Before using Telephone Banking, please make sure you have your account number(s) ready. You will be prompted to enter in your PIN or to create a new PIN if you are a first-time user.

Telephone Banking Phone Number: 1 (888) 345-5146

Menu Options 

1. Account Balance Menu 
 
2. Account History Menu
 
3. Funds Transfer Menu
  1. Transfer Funds Immediately
  2. Schedule a Funds Transfer
  3. Make a Payment
    1. Immediately
    2. Schedule
4. ATM/Debit Card Menu
  1. Activate a debit card
  2. Deactivate a debit card
  3. Re-Order a debit card
  4. Change ATM or debit card PIN
5. Stop Payment Menu
  1. Stop Payment on a specific check number
  2. Stop Payment on a range of checks
  3. Stop Payment Inquiry
6. Change your Telephone Banking PIN
 
0. Global Commands
  • Speech (8*)
  • Help (1*)
  • Main Menu (3*)
  • Go Back (*)
  • Skip (5*)
  • Repeat (#)
  • Hang up (7*)
  • Operator (0)